Free Shipping on Orders Over $500 · 10-Year Warranty
Warranty Policy
AGAIC POWER is committed to the long-term reliability and performance of our solar solutions. Review our comprehensive coverage below.
Warranty Overview
check_circle What is Covered
- done Defects in manufacturing, materials, and workmanship under normal application.
- done Power output declining beyond the warranted degradation curve.
- done Failure of original connectors or junction boxes under standard operating conditions.
cancel What is Not Covered
- close Damage from improper installation, handling, or unauthorized modifications.
- close Extreme weather events (hurricanes, tornadoes) beyond rated specifications.
- close Cosmetic changes that do not affect the energy output or mechanical integrity.
Warranty Claim Process
Contact
Submit your claim via our secure portal or dedicated support email.
Evaluation
Our engineers perform a technical review of provided data and system logs.
Resolution
Receive a formal approval or denial with a comprehensive technical report.
Fulfillment
Final repair, replacement, or financial compensation is processed.
Transfer & Registration
AGAIC POWER warranties are attached to the installation site. The warranty is fully transferable to new property owners, provided the system remains in its original installation location and has not been moved or altered.
To ensure seamless service, we highly recommend registering your products within 90 days of installation.
app_registration Register Your System